How many of you personal lines brokers, big or small, find that the level three excess recording details are not very good.
The level three CF frame for example that is used in private car, has 2 fields, Vol xs and Comp xs, these have been the same 2 fields that have existed since 1990 when I started using the system. It was fine back in 1990, when all excesses were AD, as there were no Fire and Theft excesses, no malicious damage excesses, no windscreen excesses !.
But times change, and the Level 3 has not been developed accordingly.
There is of course the QXS frame that comes out of the quote engine and writes back to brooms when you process a policy, but this is not keyworded, and does not change if the policy changes during the year, and it does not exist in APM at all, so that is a complete waste of time.
If any of you brokers have EDI EXCESS OVER RIDE, then did you know that when you over ride the excess in EDI , then this excess is not written back to the brooms level 3, it actually records what was originally in the quote engine.
All in all in my opinion it is a complete out of date mess.
This has been raised at a meeting with OGI, and we URGENTLY NEED YOUR FEEDBACK.
Please complete the questions.
Thanks