I am wondering whether any other Open Attach users are experiencing problems when they retrieve scanned files that have been imported into Open Attach. We have had several instances where a PDF document has been retrieved from Open Attach only to find it won't open as it has become corrupt. Initially we reviewed our scanning and importing process, however, this is fine and documents stored in other locations do not seem to present a problem.
In addition documents can become very unresponsive when accessing them via Open Attach and again I would be interested to find out whether other users are having similar experiences.
Any feedback would be appreciated.
