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Philr

OGI Own Enginners Feedback

OGI Own Engineers service please NOT third party companies  

8 members have voted

  1. 1. How good is the Service from OGI OWN Engineers

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Question

OGI Own Engineers, rate how good you find the service they provide.

 

Please dont include any feedback from any third party companies OGI use , liek who fix PC, s or printers.

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  • Posts

    • @Philr may be able to help - he is the User Group IPID man!
    • Hi just found this forum    We updated from 5.2.1  to 5.82  how many of you are using 5.82 and how you finding it?  Also how are you getting on with IPID docs?  I finding the PDf don't leave the print queue   Pete  
    • Also - once confirmed and tested, make sure you can access the service outside of your local network    If it cant be connected likely it is a firewall / port issue that you will need your IT / Infrastructure team to allow access to   That can be a little painful too ...   M
    • Creditline + is really good, being able to process payment/allocate to OGI in one process is the main advantage to other solutions.   In a previous life we even linked it to our phone system to fully cover PCI DSS compliance (client keyed in cc number so we did not have to pause record) - but that was fairy expensive to do at the time.   You will get the odd blip when payment has gone through but not allocated to OGI but you will have access to an online portal to check payments received if get one which has supposedly failed.
    • We currently use the Worldpay online card payment facility which is becoming more and more expensive.   We are exploring other avenues available including Open GI's own offering (I believe Creditline Plus).   Can anyone that is using the Open Gi offering please give us any feedback.   Also anyone using an outsourced facility other than Worldpay, who do you use?   Thanks :-)
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