Welcome to Issue No.40
First off, let's start by acknowledging what a great year it has been for the User Group. We've improved again our relationship with the key operators within Open GI and at the same time been able to make a real difference to our Members.
Our recent AGM saw us welcome in a new Vice-Chairman, Tracey Filtness of Coast Insurance. Tracey has been on the Committee for a number of years already and her knowledge, experience and cool head under pressure will really benefit the Executive. Full details of your Committee can be found in this Newsletter should you ever want to contact us directly!
The AGM was tied into this year's Members Day which I feel was the most successful one I've been involved in so far. Hat's off to the long suffering Barbara Pena, who once again pulled the rabbit out of the hat and chose the perfect venue for the event. There's a recap of the day in the Newsletter, so check out what made this event so special.
Also, take a moment to see the benefits of Membership, with exclusive discounts from the Open GI Sales Team. Maybe now is the time to upgrade your system and get some advice from other Users on our Forum. That's just another great reason to sign up for Forum Access, here.
So, grab a coffee and take 5 minutes to see why being a User Group Member is so important and remember, we're here for you.
Marc Pons-Burt - National Chairman
Committee Meeting Highlights - October 2018
The Open GI User Group Committee met with Open GI Limited on the 9th October, 2018, for one of their quarterly meetings to exchange feedback and raise issues and queries. A summary of the Minutes has been produced for your information.
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AGM & Members Day held at Reading
The User Group held its 2018 AGM & Members Day on 10th October. Guest Speaker was Jason Wheelhouse, Sales Director, Open GI Limited.
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We invite you to read the minutes of our 2018 AGM held on 10th October, 2018 at The Hilton Reading Hotel.
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Committee Members 2018 / 2019
Click here for a List of Committee Members
2019 Membership Benefits
Discounts for selected Open Gi software have been extended to 31st December, 2019.
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We use Truckwriter, and it has never prompted us, they just run out !. having said that while we don't do bucket loads of CV business on EDI, majority of our providers have set the number range at 999999. Is it by any chance Aviva that needs them doing ?, as last week we had to "TRY" and update and issue some new Aviva policy numbers (first time for years) and we still are trying to sort it !, the Truckwriter POS software was confused, all messed up, Aviva didnt know how top reset using RMA commands.
And agree with Mark, it is not connected with Open Suite, it must just be a coincidence.
Don't know the specifics for TW products as I'm not a low level user operationally
I'll nudge @Philr as he is a top bloke on these things and hopefully he can clarify
PS - I'd be surprised if this is anything to do with OpenSuite as they're not related
Hi Guys on PC policys the signons will get warnings about the certs going low giving me time to ring/email the insurers asking for release numbers before running out. But on TW (Truck Writer) OpenGI are saying that no warnings for certs and you will only find out when your out. I cant remember this happening before we upgraded to 5.82
You should have #96 in Prospect Control so all new prospects are checked when created.
You can also set under #97 to also check when converted.
Also, #98 is where you set how often you want prospects rechecked during batch checks.
We recheck all clients every 30 days.