New System Users

[Vanessa]

Hi all.

 

We currently have 5 users on the system and we have asked for 2 more.   However, OGI have said we have 6 users at the moment, as the server is classed as a user, so would be going from 6 to 8 effectively.   As usual, OGI have quoted an arm and a leg for this, both for the initial upfront cost and recurring cost.  We have declined to proceed on the first figures quoted and have now been given a discount, apparently.  It is still extortionate!  Any advice, negotiating tactics welcome please. 

 

[Mark Sollis]

Hi Vanessa

 

Couldn't possibly comment on specific contracts or potential tactics - and certainly not in a Pubic Forum!! However ....

• All businesses driven by sales are prepared to negotiate. Particularly when it's for software they "own" and without any significant "support" overhead. 
• All businesses have to make money - that's why they exist - but how much is too much
  • What's the comparison of cost to these extra licences Vs the existing ones?
• All businesses have sales cycles - so when is the Month End and will the discount go up the closer to Month End you get?
• All businesses have a Year End - so will the discount go up the closer to Year End you get?
• All businesses will negotiate for a bundle - is there anything else you can get thrown in for nearly "free" to make the overall cost worthwhile?

I'm sure others have been in a similar position and maybe they can offer some nuggets. Unfortunately it's sometimes down to what the price is "on the day" - as you have already found. Not ideal - but it can depend on what sway you have - and the contract you already have in place. Pricing flex (to extreme) is not unknown in the OGI sales kit-bag - whether that continues to be the case in the future no one knows. 

 

Drop me a message if I can help further

 

M