We have our OPM set up to automatically export documents to VC when we either email and print and you are correct, this then attaches a pdf document into VC.
As I understand it you can change the settings for Open Word in Open Product Settings to untick save pdf versions of documents. This then puts a word document into OPM and you'd just need to check with VC that it can be exported and saved as a word document.
I think we've just got used to pdfs now! We weren't really informed of all the options when we started using Open Word I know we all leave the letter open in Word until we've actually sent it to the client so when checking if we notice a spelling mistake or something I can amend and re-send to OPM.
I hope this helps. Let me know if you need any more info.
Open Word/Open Print Manager & Virtual Cabinet (INVU)
in General Queries and Feedback
Posted
Hi Clare,
We have our OPM set up to automatically export documents to VC when we either email and print and you are correct, this then attaches a pdf document into VC.
As I understand it you can change the settings for Open Word in Open Product Settings to untick save pdf versions of documents. This then puts a word document into OPM and you'd just need to check with VC that it can be exported and saved as a word document.
I think we've just got used to pdfs now! We weren't really informed of all the options when we started using Open Word
I know we all leave the letter open in Word until we've actually sent it to the client so when checking if we notice a spelling mistake or something I can amend and re-send to OPM.
I hope this helps. Let me know if you need any more info.
Cheers, Kate