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jstill last won the day on 29 September

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About jstill

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    Lowestoft / Norwich
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    Alan Boswell Group
  1. Hi @Mark Sollis, We're going with getting a custom dev done for the deletion of access history records. Out account manager Phil Brown has done a good job getting the cost down. Just waiting on sign off internally right now. Fingers crossed that'll solve the problem for us. At least we can do full refreshes without it taking forever Hope you're all staying safe these days
  2. Just wanted to say thanks to all for the feedback. One thing I have found with ICP - do not change a keyword name unless you're planning to do a complete refresh afterwards - every time you edit on of the records you'll get ICP errors in the logs and the ic_view will not update (the ICP table is ok). We've also found that sometimes new fields being added do not get pushed to ICP at all (we're raising a call about that now). Kind regards James
  3. Hi @Mark Sollis @karl, Thanks for the replies, to take the points in order: 1. Occasionally data doesn't go into IC tables. There's a blip in the connection or maybe there's a SQL error (usually from a trigger (which we no longer use)) which rolls the change back. A data refresh will push any missing records from OpenGI into SQL. I have also found a few instances of ghost records, where records are in SQL but not in OpenGI and the data refresh doesn't fix them. Presumably the check is only one way - I can't really see anything reading each row in SQL and checking O
  4. Hi all - been a while since I last posted but have a bit of an issue and I wondered if anyone else has come across a solution. At the moment it's looking like an expensive custom build. In short the access history is huge - we made the jump from IC to ICP a few months ago so we would no longer need a 12 hour full refresh and could just do the routine 'data refresh' rather than full bulk transfer. In a nutshell: · Our access history has over 141 million records in it. · A data refresh (not full bulk export) in ICP started at 9:15 am does not finis
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