Linux Password of The Day

[JamesL]

Afternoon All,

 

Not usually my thing but felt the need to get some feedback on the aforementioned matter.

 

Does anybody else have an issue with requests for Linux Password of The Day from OpenGI Support these days? When I worked there no more than 12 months ago TREM (Linux PWOTD) was allowed to be given out to any broker that requested it. The TRIPOS Password of The Day is not allowed to be given as it is the 'master key' to the OpenGI System that support use in place of standard usernames or logins. 

 

More so recently there has been reluctance to provide the linux password? What are other brokers experiences? Does anybody else seem to suffer the same problem?

 

Cheers.

 

JML

[Benjamin Webb]

Hi James,

 

Just so I understand your concerns around access to Linux, are you able to detail what you need it for?

The reason I ask is that there has been a lot of enhancements to Core, and as a general rule, you should not need to access Linux to administer the server.

 

Thanks,

[JamesL]

Hi Ben,

 

Cheers for the response.

 

We are reviewing our DR procedures and Business Continuity Plans. This includes being able to recover failed or failing devices/servers in our environment. For example SQL Server that runs Infocentre that drives numerous operations in the business such as Lead Management, Management Information and is part of our core systems for our Telematics Brand.

 

We have recently replaced our InfoCentre SQL Server and would not have been able to facilitate the switch-over out of Business Hours without access to Linux Passwords.

 

Regards

 

James

[Tom Davies]

James,

 

This is also an issue for us. I am currently in discussion with our account manager and other senior figures at OpenGi to continue recieving the TREM PWOTD. We have been requesting this on an ad hoc basis for some time with no real issue, but have come up against some resistance recently.

 

I am in fact waiting for an official response. Watch this space!

 

Thanks,

 

Tom

[Benjamin Webb]

Hi Ben,

 

Cheers for the response.

 

We are reviewing our DR procedures and Business Continuity Plans. This includes being able to recover failed or failing devices/servers in our environment. For example SQL Server that runs Infocentre that drives numerous operations in the business such as Lead Management, Management Information and is part of our core systems for our Telematics Brand.

 

We have recently replaced our InfoCentre SQL Server and would not have been able to facilitate the switch-over out of Business Hours without access to Linux Passwords.

 

Regards

 

James

 

You will be able to make the necessary changes via the InfoCentre Plus web interface.  You can then use the lrun commands to restart InfoCentre Plus.

In addition, if you used the same DNS name for the SQL server you replaced, a reboot of Core will allow it to mount the share folder.

 

If you have a separate DR server, you can have this preconfigured to a separate SQL server.

 

I hope this helps.