Jump to content
Why are we here ..... ×

User Group Newsletter - April 2018


admin

Recommended Posts

 GDPR ISSUE

[Extract]

 

Dear Member 

 

Thank you for the excellent response to our last minute Survey concerning the GDPR offering from Open GI.

 

Having received your responses, we have been able to have an open and constructive conversation with Open GI about your thoughts and that of the Committee in respect of GDPR.  

 

It was highlighted to us that for the process of inserting the GD frame into Prospect, APM Pro is not a dependency.  While we accept this is the case, there are still, in the opinion of the Committee, additional tasks which can be performed by APM Pro, which make the GD frame more fit for purpose, especially when dealing with Core client within the Prospect system.

 

We have also discussed the subject fully as a Committee and would like to make the following suggestions to you, our members and fellow Brokers, which we hope will give you some options to progress your GDPR plans.  

 

Option 1: It should go without saying but you really should discuss the purchase of the "GD" frame solution with your Open GI Account Executive.  Even if you feel you have done this previously, we urge you to revisit that conversation. 

 

Option 2: You can produce your own Frames.  The information you need can be found within the Online Guides that Open GI produce.  However, your Committee have organised a guidance video which can be found in the Members area of the Forum, click here to see how to do it yourselves!  Plus, always remember, as members of the User Group, you have access to discounts, which we have secured for you with the agreement of Open GI, to help with Training solutions which are supplied by Open GI's own Trainers.  

 

Option 3: Seek the advice of an independent contractor who specialises in the Open GI system and see what they can offer in terms of bespoke or pre-formatted solutions.  This might come with additional assistance in respect of placing the frames within your workflows. 

 

Option 4: Contact your Network, if you're a member of one.  Some have already got GDPR advice and suggestions for you.  Speak to your contact.

 

Option 5: In association with option 3, the User Group have secured the services of an independent contractor, Mark Sollis to provide an alternative solution for capturing Consent Data. This offer includes workflow and process options all at a specially negotiated rate for User Group Members. Please contact Barbara for further information and contact details. Availability is on a first come first served basis.

It should be noted that while we have not received confirmation from Open GI that further developments to the GD frame are possible, it has not been ruled out and further feedback is being sought by Open GI before additional comment can be made.  The User Group will provide this feedback where received from Members.

 

With this in mind and as a additional note, there are some field links in place for the Open GI "GD" frame, which it may not be possible to recreate in your own versions without additional costs from Open GI, so bear that in mind before deciding a plan.

 

So, the ball is in our/your court.  Try the options above and remember, your feedback to us, is passed on to Open GI, so never be afraid to let us know what you think/how you feel.

 

Yours faithfully,

 

Marc Pons-Burt - National Chairman

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Posts

    • Hi Claire,   We took on INVU back in 2008 and still use it today in its Virtual Cabinet guise. No issues with printing from VC whether that be to network printers or pdf and there are also options to send from VC to email which can be useful.    Overall, we remain very happy with VC so have seen no real advantage to move over to OpenAttach.   One little issue is we never managed to get the automatic indexing / filing of standard OGI/OpenWord letters and emails into VC. We just click a few buttons to file them manually.   Happy to chat through further if you wish - I will be at the Members day this coming Thursday    Darren
    • Hi @Clare Carter   I probably cant advise on day to day use / issues, but may be able to help although not sure of your question   Are you still on Virtual Cabinet (VC) and how are you trying to print on OGI - and what / where from   Also - I'm pretty sure there are minimal issues with transferring to OpenAttach - what are the concerns there?  
    • Just wondering if any of the current members have previously been using Virtual Cabinet, and which originally was Invu provided by Linden House.   It is only relatively recently that Open GI have come up with Open Attach but there is an issue in transferring data.   If anyone is still using Virtual Cabinet which evolved from Invu and Linden House, could they let me know whether they had any issues with Open GI and printing.    Thanks
    • Hi Andrew   I do have a copy - but you can get them / best to get latest copy from the support site - presumably you have a registered account??   Just go to the link here RMAR Reports and Spreadsheet   Any problems come back and let me know!
    • Hi   I am new to OGi and not sure how the system deals with the FCA required Client Money Calculation. A previous post mentioned a OGI PDF document detailing the reports to get the numbers and apparently there is a spreadsheet to input all the numbers as well.   Is anyone able to forward the PDF and spreadsheet or provide assistance please.   Thanks
×
×
  • Create New...