xStream

[Emily Kennedy]

I am building a new website for internal use, the main feature is to be a lead management system. I would like to use xStream to import client details from Open GI into the website, and to create prospects in Open GI directly from the website.

 

The problem is that we purchased xStream many years ago to use with a website built for us by a third party, and nobody in our company has had any training on it.

 

Generally, I think the online guides are excellent and I have always found them to contain enough information required to use any of the Open GI products. However, I've found them rather lacking in the case of xStream. There are example scripts to cover different scenarios for which you might use xStream, which I imagine will be very useful once I've established the link between OGI and our website, but I can''t find any information on how the XML data is actually transmitted between Open GI and a web application.

 

If any xStream users can give me some pointers I'd really appreciate it.

 

Thanks a lot, Emily

[Mark Sollis]

Hi Emily - that's a great use for XStream and there are lots of posts here in the Forum covering a range of areas on XStream use

 

Given where you are in the XStream process right now I'd suggest a couple of important steps ...

 

1 - Ask OGI support to confirm that the XStream service is still configured correctly and proven as working 

• You can waste hours, days and weeks trying to connect to the service and still have issues because it's no longer set up correctly or your infrastructure has changed. Get them to test it and to prove it and make sure you have the access details as well (IP and Port numbers etc)

 

2 - Use a tool like SOAPUI

• This will allow you to test the processes outside of the web page and confirm the XStream service is working as expected

 

Step 1 is a must

 

Happy to assist further if I can!

 

Mark

 

www.OneFiftyPercent.com

[Mark Sollis]

Also - once confirmed and tested, make sure you can access the service outside of your local network 

 

If it cant be connected likely it is a firewall / port issue that you will need your IT / Infrastructure team to allow access to

 

That can be a little painful too ...

 

M