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Cert Numbers


pete.woodcock

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Hi Guys   on PC policys  the signons will get warnings about the certs going low  giving me time to ring/email the insurers asking for release numbers  before running out.  But on TW (Truck Writer) OpenGI are saying that no warnings for certs and you will only find out when your out.  I cant remember this happening before we upgraded to 5.82  

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Hi Pete,

 

We use Truckwriter, and it has never prompted us, they just run out !. having said that while we don't do bucket loads of CV business on EDI, majority of our providers have set the number range at 999999. Is it by any chance Aviva that needs them doing ?, as last week we had to "TRY" and update and issue some new Aviva policy numbers (first time for years) and we still are trying to sort it !, the Truckwriter POS software was confused, all messed up, Aviva didnt know how top reset using RMA commands.

 

And agree with Mark, it is not connected with Open Suite, it must just be a coincidence.

 

Happy days.

 

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