Error message whlist printint using ODC

[Mar Rainsby]

Hi we are setting up ODC printing - the file reaches the server queue in OPM and file is shown there however the export part is not working . The document in OPM displays a X and the following  into a ( "is an invalid expanded name ,  has anyone come across anything like this before and know what the issue might be. Thanks 

[Mark Sollis]

Hi Mar - and welcome to the Forum!

 

I think the issue is that the error message will be best investigated by OGI. I've never seen that one - but maybe some other live users may be able to assist. Other than checking the document filename / length of filename for the template and / or the trigger document - it would be best to log with OGI

 

Sorry I cant help - but sometimes its just a program error! - Oh - do check you are on the latest Vs of OpenSuite products - and especially ALL client software (each PC) is also upto date - that often causes random issues like this  (and OGI will say to check / upgrade as a first step anyway)

 

Let us know the outcome!

  

[Mar Rainsby]

Thank you Mark for the info I have logged it with OGI and they are looking at it.