Hi all.
We currently have 5 users on the system and we have asked for 2 more. However, OGI have said we have 6 users at the moment, as the server is classed as a user, so would be going from 6 to 8 effectively. As usual, OGI have quoted an arm and a leg for this, both for the initial upfront cost and recurring cost. We have declined to proceed on the first figures quoted and have now been given a discount, apparently. It is still extortionate! Any advice, negotiating tactics welcome please.