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  1. New Users - Start Here!

    1. FAQs - How To Use The Forum

      A good place for finding information, help and advice on use of the Forum

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    2. Open GI User Group - Application

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    3. User Group Membership - Current Discounts Available

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  2. Open GI - Insurance Administration Software - Public Access

    1. Announcements

      Important Broker Notices

      43
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    2. Mobius - The Next Platform From Open GI

      Open GI launched their new platform solution "Mobius" at BIBA 2018

      This Forum is for existing Open GI "Core" customers and all new prospects to discuss the new options now available and their experiences of this new technology offering. If you have seen it, then share your thoughts and comments here. If you haven't, why not get a demo and see what the future will bring. Bookmark this page for an unbiased and transparent view as part of your Due Diligence - before you jump in feet first! All comments welcome

      3
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    3. GDPR

      How's your GDPR planning going?

      If you have any system queries or plain advice to share, then this is the one stop members shop for GDPR - past, present and future

      32
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    4. PCI DSS Compliance

      Post your views questions and experiences of what PCI DSS means in your business - and how you've coped!

      16
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    5. General Queries and Feedback

      So what do you think of Open GI and their software & services. Does their IT help you? Does it really make your life easier? Share your thoughts here and ask others for theirs!

      201
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    6. In The News

      Links and Information about Open GI, the User Group and other related articles of interest found in the press

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    7. AGM Details

      Details of Past Present and Future meetings

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    8. Rambo's Rants

      An ever topical area with acute insight from one of our leading experts on how Open GI impacts a real Broker's business

      22
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    9. Poll Results and Feedback Summaries

      From time to time we gather feedback from Forum users as well as from industry groups.
      Poll and feedback results are published here for general review

      1
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    10. Forum / Web Enhancements

      Your chance to add any feedback / thoughts / issues / problems regarding the main Web site or indeed this Forum - be honest!

      3
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    11. Open GI User Group - Newsletter Archive

      Copies of all OGIUG Newsletter since May 2018 are posted here for reference

      2
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  3. Full Member Access Area

    1. Specialist User Forum Archive

      These are pages transferred from the fantastic SUF Forum and are available to all Full Members of the Open GI User Group

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      • liam
      • By liam

    2. Hints & Tips

      A Treasure Trove of Information - lots of detail for our members

      29
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    3. Agony Aunt

      OK - If you have an Open GI problem or don't know your ReportNet from your Calc Code, then post your questions here. Someone, somewhere will have the answer and you may get a faster response than a support call!

      870
      posts

    4. Transactor Users

      Welcome to the Forum area for users of the Transactor software application suite

       

      If you have any queries or issues then feel free to post here and see if the community can assist. Someone, somewhere may have the answer and you may get a faster response than a support call!

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    5. Discussion Forum

      Feel free to post any General Discussion Topics here - Everyone has a view and an opinion!

      214
      posts

    6. Technology and Third Party Applications

      Area for general Technology discussions and Third Party Applications

      68
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    7. Enhancements Wish Lists - What Do You Want?

      The Open GI User Group has a direct impact on how your software is developed. Tell us what you need to make life easier and we can put your ideas forward!

      92
      posts

    8. Core Upgrades

      Join Cousin Clarissa and share all the news, views and thoughts on the next major Core release from Open GI

      13
      posts

    9. Upgrade Information

      News on upgrades planned from open GI.
      Not guaranteed but gives you chance to see what's on the horizon and chance to comment and have your say. All views welcome

      24
      posts

    10. InfoCentre

      How to use, hints, tips, advice and suggestions

      21
      posts

    11. ELTO

      What does this mean to you and how has your business implemented the directive?

      1
      post

    12. Uploaded Files

      Files uploaded for the benefit of Open GI User Group members

      5
      posts

  • Who's Online (See full list)

  • Posts

    • Mark Sollis
      Sanctions Checking

      By Mark Sollis · Posted

      Hi all   Anyone using Sanctions check in anger?   Had an issue which I couldn't fully resolve or pinpoint where the list is often short of name data. On closer inspection the names are blank when the Forename is not completed (often the case on non-writer products) - and the report seems to "assume" that if there is no forename, then the BCM.Name is irrelevant / not used / not printed. I'm probably completely wrong -    I suggested they raise with OGI - just wondered if this is a known factor across the user base?   #askingforafriend
    • Mark Sollis
      Infocentre Access History - 140 million rows!

      By Mark Sollis · Posted

      Correct - but as @JamesStill says - there are issues if refresh/insert is not run at least weekly which is what he is having to do. The whole point of ICP was this is not a requirement   So - I'm with you - that this is a "fault" if problems occur with replication of data - and should be reported to get fixed. Otherwise, its not doing what it's supposed to be doing . Meanwhile - James still need's a solution.   Speak to the Account Manager - on both counts and shelve the £xx,000 estimates
    • Marc Pons-Burt
      Infocentre Access History - 140 million rows!

      By Marc Pons-Burt · Posted

      @Mark Sollis I'm assuming these lead times should resolve once ICP is running as intended and without the repeated full updates?   If the system is "up to date", which it should be, in real time, then the return of info should be relatively quick, especially if restricted to a shorter date span?   Or have I got my wired crossed again?   I guess my take-away from this is;   Solution is to go back to OGI, either Support or personally, I would go to my Account Manager and ask them to look into possible problems with ICP data feed.  Maybe even ask for an Engineer to take a look in case there's something wrong with the setup causing the data return issue.   If they confirm it's not ICP, then perhaps look into other solutions, but for me, the bespoke solution is normally very expensive and won't necessarily leave you happy!
    • Mark Sollis
      Infocentre Access History - 140 million rows!

      By Mark Sollis · Posted

      Agree - It should be noted however, that the ICP upgrade was promoted (sold?) on the basis the new features meant it wouldn't need a refresh when new tables / frames / insurers / execs were added - so would question any need in those circumstances tbf.    Yes - once in a blue Monday moon to make sure all is in synch - but low level hiccups should be managed by the app and it's processes to "catch up" any missing changes     As far as the views go, you are correct to maximise performance on SQL tables of a size - but this won't solve the transfer times described by @JamesStill   Just needs a bit of lateral thinking to get the right solution at the right cost. Just seems a knee-jerk "Ch***zillion" estimate for a solution that probably could be done better and at lower cost if the issue was better investigated and scoped 
    • Marc Pons-Burt
      Infocentre Access History - 140 million rows!

      By Marc Pons-Burt · Posted

      In respect of the Purging, this is an Open GI User issue for everyone and so will be raised for discussion at the next Committee meeting.  Would you agree @Mark Sollis?   Purging was designed in the day when people wanted it as an option but rarely used it.  So it allowed you to pick and choose how much you cleared, which might still need to be on offer.   However, personally, I would like to see a packaged "Purge" where based on a set of criteria (including the option to exclude certain policy types or frames and dates), then out of date policies will go if a live one remains on the client file but the client file remains in place but if not, the whole client file is purged.   Needs discussion and some open debate within the Membership but it's certainly worth investigation!

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