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A Comfy Pair of Slippers?

Aggy

By Aggy
in In The News

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Aggy Enthusiast

Aggy

Posted
Posted

Interesting (and frank) interview from the great Thoughtworks when they spoke to Simon Badley, CEO at Open GI

 

If you have or looking to buy into an Open GI system and want to know what on earth is going on at OGI Towers,  give this one a watch. Click the video - or follow this link

 

Well worth the 40m over a cup of tea - & in your comfy slippers ...

 

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  • 1 year later...
GremlinIT Enthusiast

GremlinIT

Posted
Posted

One year later ...

  • Badly implemented / thought out bot.
  • Worse support and developer response times.
  • Departing staff members not being replaced.
  • Support department lumped into one level, effectively demoting people and wasting skilled workers' time with very basic problems, such as password resets.

Not the best approach for retaining clients.

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  • Posts

    • DarrenKelly
      Virtual Cabinet/Invu/Linden House

      By DarrenKelly · Posted

      Hi Claire,   We took on INVU back in 2008 and still use it today in its Virtual Cabinet guise. No issues with printing from VC whether that be to network printers or pdf and there are also options to send from VC to email which can be useful.    Overall, we remain very happy with VC so have seen no real advantage to move over to OpenAttach.   One little issue is we never managed to get the automatic indexing / filing of standard OGI/OpenWord letters and emails into VC. We just click a few buttons to file them manually.   Happy to chat through further if you wish - I will be at the Members day this coming Thursday    Darren
    • Mark Sollis
      Virtual Cabinet/Invu/Linden House

      By Mark Sollis · Posted

      Hi @Clare Carter   I probably cant advise on day to day use / issues, but may be able to help although not sure of your question   Are you still on Virtual Cabinet (VC) and how are you trying to print on OGI - and what / where from   Also - I'm pretty sure there are minimal issues with transferring to OpenAttach - what are the concerns there?  
    • Clare Carter
      Virtual Cabinet/Invu/Linden House

      By Clare Carter · Posted

      Just wondering if any of the current members have previously been using Virtual Cabinet, and which originally was Invu provided by Linden House.   It is only relatively recently that Open GI have come up with Open Attach but there is an issue in transferring data.   If anyone is still using Virtual Cabinet which evolved from Invu and Linden House, could they let me know whether they had any issues with Open GI and printing.    Thanks
    • Mark Sollis
      Client Money Calculation

      By Mark Sollis · Posted

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    • Andrew Briggs
      Client Money Calculation

      By Andrew Briggs · Posted

      Hi   I am new to OGi and not sure how the system deals with the FCA required Client Money Calculation. A previous post mentioned a OGI PDF document detailing the reports to get the numbers and apparently there is a spreadsheet to input all the numbers as well.   Is anyone able to forward the PDF and spreadsheet or provide assistance please.   Thanks
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