Open GI launched their new platform solution "Mobius" at BIBA 2018
This Forum is for existing Open GI "Core" customers and all new prospects to discuss the new options now available and their experiences of this new technology offering. If you have seen it, then share your thoughts and comments here. If you haven't, why not get a demo and see what the future will bring. Bookmark this page for an unbiased and transparent view as part of your Due Diligence - before you jump in feet first! All comments welcome
OK - If you have an Open GI problem or don't know your ReportNet from your Calc Code, then post your questions here. Someone, somewhere will have the answer and you may get a faster response than a support call!
Hi just found this forum
We updated from 5.2.1 to 5.82 how many of you are using 5.82 and how you finding it?
Also how are you getting on with IPID docs? I finding the PDf don't leave the print queue
Also - once confirmed and tested, make sure you can access the service outside of your local network
If it cant be connected likely it is a firewall / port issue that you will need your IT / Infrastructure team to allow access to
That can be a little painful too ...
Creditline + is really good, being able to process payment/allocate to OGI in one process is the main advantage to other solutions.
In a previous life we even linked it to our phone system to fully cover PCI DSS compliance (client keyed in cc number so we did not have to pause record) - but that was fairy expensive to do at the time.
You will get the odd blip when payment has gone through but not allocated to OGI but you will have access to an online portal to check payments received if get one which has supposedly failed.
We currently use the Worldpay online card payment facility which is becoming more and more expensive.
We are exploring other avenues available including Open GI's own offering (I believe Creditline Plus).
Can anyone that is using the Open Gi offering please give us any feedback.
Also anyone using an outsourced facility other than Worldpay, who do you use?